I have purchased around 2 cd players , 1 blu ray , 1 amp and speakers wires , cables over the last 7 yrs from them ....my exp has been good ...
Delivery as always been quick ...sometimes on the same day ( I stay in mumbai)
They also pack things well .. i.e dont try to save money on packing and courier charges at the risk of equipment getting damaged ...this is very important because in India u have vendors who will not use wooden crates for even equipment worth lakhs
My new Marantz SA8005 had some issues ...They asked me to used it for a week and see if the problem persists ....It did and I was not happy ...It was replaced by a new one ...this was in 2016
The plug in mogami wires came out ...so they asked me to send it back to them via courier ..got it fixed and couriered it back to me ...
Sometimes products may not work ....u cant blame the seller for that ....what matters is the service that he provides ...whether he blames u or he helps you out to fix it ...and that is what makes u go back to the seller again when u make ur next purchase
The only time I have purchased outside hifimart is when the product was not available here ...Tannoy is a example
Discounts compared to other hifi websites are good .