No output from Sub (Boston XS 5.1), any idea?

[gman]

Hi all,

i connected XS 5.1 with pioneer 323K today.
I get sound from all speakers but not from sub.
the sub shows 'power on' and i tried poliarity 0 & 180 and change over frequencies to 120-150, but to no effect.

Has anyone encountered this before?
What kind of cable should be used to connect sub to AVR?

 

[Nero9]

check subwoofer present yes/no option in the receiver settings.

 

[gman]

update: I called up technical support of BA, they say the sub is faulty...aaahhhh....
Thanks Nero9 for such a quick response. i did check the avr settings and they are all fine.
The sub shows green light. Taking the avr out of equation, when i just power on the sub and insert a cable and touch the other end of the cable there is no noise from the sub.

Found another link where someone else suffered same fate...
http://www.whathifi.com/forum/home-cinema/i-cannot-get-my-subwoofer-to-work

 

[Nero9]

ohh that's really bad. i saw few FM's had same problem but after few days of usage i guess.

 

[arunsa]

Few people also had this problem ? Is this a problem with this model ?
is it better to look for other options in same budget ?