pls help me avr x2000

How do you know the surround channels are not working? Use the test signal and see. If the speakers make noise, then there are no issues with the system or speakers. Check you media.

Cheers
 
Check the config. Have you configd it as a 7.1 system or 5.1 system with biamping? Basically check whether the speakers are configured or set to none.
 
Interchange your rear surrounds which is not working in place of the side surrounds and use the check signal.

Basically by doing this the objective is to check is the speakers are working.

The other way is to replace the speakers and check again. If the speakers are ok then you need to check if the wiring is done properly.

Also check if you have connected the correct polarity is the speaker wires from the AVR.

You might have already checked these - if not check.
 
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