Sargam Electronics Delhi, Feedback

[aquavitoe]

I purchased a Panasonic 42 inch Plasma TV model 42ST30D from Sargam Electronics, Rajouri Garden, Delhi. They assured me that the TV is sealed and new unit and Never Used. After Installing I found that the TV has signs of wear on rear. I checked the usage hours of the Set (Thanks to HiFi vision for providing knowledge and awareness :signthankspin and it was SHOCKING to found that the TV was used for more that 1300Hrs !!!!
I called up the Sargam guys and they denied initially but confessed later on that this was used as a Demo piece for 6-7 months. :sad: :sad: :sad: :sad: :sad:
they offered me a discount of 2.5 thousand, ( Sharam nahi aati $#%@ ko ). They finally agreed to refund my full money and took back the TV.
Sharing this fact with all of You guys on Hifi. Please be aware of this. DON'T purchase any thing from SARGAM ELECTRONICS.
Dont buy any 42ST30D Plasma from them they have only one piece left which I returned. The Serial number of Set is QN1310067..
Please share this Serial number with all your friends seeking Panasonic Plasma in Delhi NCR so that any other innocent should not get cheated.

 

[Saket]

That is quite shocking to know. However, on the positive side, you got your money back...so financially you didn't lose much. But however, the times in between must have kept you worried. Just a classic case of the benefits of being an 'informed' buyer.
Well Done!

When you go back to any (hopefully other!) showroom, consider this checking beforehand if possible. Esp. true for plasmas as they are not bought & sold as frequently as LEDs these days are. So Chances of demo pieces being sold may be higher which don't find as many buyers. & being a plasma, 1300 hrs (that was really shocking) is really a long (read 'burnt') time.

PS: Even I got my 32 Inch Sony LCD about 3 years ago from Kalpana Digital near Luxmi Nagar in Delhi. I didn't have any idea to check usage hours...and by now, this exercise is worthless:sad:. Didn't have any problems as of yet with the set but I hope I was not duped! However, its an LCD.

Regards,
Saket.

 

[krell]

thank god ,you got your money back.and thanks for sharing your experience.

 

[rud3dawg]

Well done!!!.. and do spread the word that the dealer is not a sincere one!!!

 

[iaudio]

aquavitoe, thanks for posting this and bringing it to light for the benefit of other members.
i wonder how commonly such incidents occur. Since the OP knew better, he found out the truth. Most people would be oblivious to checking usage hours and the like and would be duped without a clue.

 

[reubensm]

Great going!! As customers, we must never let these cheats get away. In Kerala, it is quite common for this kind of fraud to happen, especially with brand new Automobiles and Electronics from showrooms.

 

[corElement]

1300hrs!!!!!! holy crap!!

 

[nicenicenicee]

Is this usage hour counter is not resettable?
there must be some way to do that too i think

 

[psykodelik]

I checked the usage hours of the Set (Thanks to HiFi vision for providing knowledge and awareness

How to go about it ? Can it be done for any tv - LCD, LED or just Plasma.

Please share the link.

 

[jsmithe]

How to go about it ? Can it be done for any tv - LCD, LED or just Plasma.

Please share the link.

Search the forum for "usage hours".

Here are a couple of threads:

http://www.hifivision.com/television/6512-checklist-avoid-buying-demo-piece-lcd-plasma-tv-17.html

http://www.hifivision.com/television/21623-how-check-usage-hours-sony-bravia-lcd.html

 

[prasanth.kumar81]

Scares me.... I am about to buy a 50 Inch Panny.

But It is good to hear that you at least got your money back.

 

[signature]

I purchased a Panasonic 42 inch Plasma TV model 42ST30D from Sargam Electronics, Rajouri Garden, Delhi. They assured me that the TV is sealed and new unit and Never Used. After Installing I found that the TV has signs of wear on rear. I checked the usage hours of the Set (Thanks to HiFi vision for providing knowledge and awareness :signthankspin and it was SHOCKING to found that the TV was used for more that 1300Hrs !!!!
I called up the Sargam guys and they denied initially but confessed later on that this was used as a Demo piece for 6-7 months. :sad: :sad: :sad: :sad: :sad:
they offered me a discount of 2.5 thousand, ( Sharam nahi aati $#%@ ko ). They finally agreed to refund my full money and took back the TV.
Sharing this fact with all of You guys on Hifi. Please be aware of this. DON'T purchase any thing from SARGAM ELECTRONICS.
Dont buy any 42ST30D Plasma from them they have only one piece left which I returned. The Serial number of Set is QN1310067..
Please share this Serial number with all your friends seeking Panasonic Plasma in Delhi NCR so that any other innocent should not get cheated.

Dear friends,

I really thanks to u regarding such like awareness...

 

[signature]

I really thanks to u for sharing such type of information.