I ordered a Google HTC Nexus One mobile phone from 20north a couple of months back. I placed the order on Saturday evening and had the phone in my hands the following Friday. So it would be fair to say I am satisfied with their service. If I use their services again, I will be sure to report the results here.
The same applies for me as I was also very satisfied with their service until this unfortunate event and it came as a shock that 20North could be so carefree in dealing with their customer...... I had a plan of purchasing more Blu Rays from them but after this incident - sorry I cannot take anymore risks.........
Thanks...