BenQ W4000i - won't power on

[sububack]

I have a BenQ W4000i and using it for over a month now, its performance is great, and no complaints about it.
However recently encountered a problem and couldn't get proper support from BenQ folks from Chennai.

When I power on the system, I get the BenQ Logo and it turns off the projection LED. I checked for any temperature rise indication and removed the HDMI cable and nothing helped. It failed at the same point always.

How is BenQ support in Chennai in general or it's just because of the holiday season, my projector gave up from 28-Dec-23

 

[vidh2024]

I have a BenQ W4000i and using it for over a month now, its performance is great, and no complaints about it.
However recently encountered a problem and couldn't get proper support from BenQ folks from Chennai.

When I power on the system, I get the BenQ Logo and it turns off the projection LED. I checked for any temperature rise indication and removed the HDMI cable and nothing helped. It failed at the same point always.

How is BenQ support in Chennai in general or it's just because of the holiday season, my projector gave up from 28-Dec-23

Any update on this? Did benq service centre solved your problem?

 

[Saiganesh]

I have a BenQ W4000i and using it for over a month now, its performance is great, and no complaints about it.
However recently encountered a problem and couldn't get proper support from BenQ folks from Chennai.

When I power on the system, I get the BenQ Logo and it turns off the projection LED. I checked for any temperature rise indication and removed the HDMI cable and nothing helped. It failed at the same point always.

How is BenQ support in Chennai in general or it's just because of the holiday season, my projector gave up from 28-Dec-23

Had the same issue twice. Firmware upgrade solved the problem. I carried it to their service centre near ega theatre (nxt building) F1 service -the do mobile service but benq also fone by them. If you have the bill its easy to deal, else may be I can try and help!

 

[vidh2024]

Had the same issue twice. Firmware upgrade solved the problem. I carried it to their service centre near ega theatre (nxt building) F1 service -the do mobile service but benq also fone by them. If you have the bill its easy to deal, else may be I can try and help!

Hi, Sent you a DM
Pls check.

 

[trivisingh]

I have a BenQ W4000i and using it for over a month now, its performance is great, and no complaints about it.
However recently encountered a problem and couldn't get proper support from BenQ folks from Chennai.

When I power on the system, I get the BenQ Logo and it turns off the projection LED. I checked for any temperature rise indication and removed the HDMI cable and nothing helped. It failed at the same point always.

How is BenQ support in Chennai in general or it's just because of the holiday season, my projector gave up from 28-Dec-23

Hi,
Could you please let me know how much did you get the w4000i for? I am looking to upgrade from my 1080p Epson TW8100 PJ and wondering if it will be a good option.