abhinavsri01
Active Member
Hi Folks
I'm facing the following issue with my Denon x3800H. I'm not able to use network features (HEOS Music), nor I'm able to enter into Setup. As soon as I press HEOS or Setup, I receive a screen with a "Please Wait.." message with a progress bar, but it does not move ahead (I left it on for more than an hour). [Image attached]
I did no FW update. I remember skipping the last FW update.
I tried Restart by pressing the power button for 5 seconds - It Restarts but the issue persists
I tried Factory reset by pressing Pure Direct+Sound Mode with Poer Button - Resets (displays Initialised), but the issue persists
I'm getting sound & display from all channels if I'm using my Apple TV connected through HDMI but I've lost music functionality because of this issue. I'm afraid to reset FW as I fear that I may lose the remaining functionality.
Any help would be very much appreciated.
I'm facing the following issue with my Denon x3800H. I'm not able to use network features (HEOS Music), nor I'm able to enter into Setup. As soon as I press HEOS or Setup, I receive a screen with a "Please Wait.." message with a progress bar, but it does not move ahead (I left it on for more than an hour). [Image attached]
I did no FW update. I remember skipping the last FW update.
I tried Restart by pressing the power button for 5 seconds - It Restarts but the issue persists
I tried Factory reset by pressing Pure Direct+Sound Mode with Poer Button - Resets (displays Initialised), but the issue persists
I'm getting sound & display from all channels if I'm using my Apple TV connected through HDMI but I've lost music functionality because of this issue. I'm afraid to reset FW as I fear that I may lose the remaining functionality.
Any help would be very much appreciated.
