How much did you pay for it?
Help checking the panel usage hours for new LG oled 55B6
- Thread starter argurpreet321
- Start date
How much did you pay for it?
65C8 Rs.2,09,000 after cashback with free speaker.
Do you know the process of resetting to Zero?
As the dealer reset the demo TV to factory settings and restarted but the TV but the running hours didn't reset.
the running hours do not reset even when u do a factory reset.
Anuj Gupta
Member
Recently bought C8 (explicitly asked dealer to send a brand new piece and not a demo piece), and the dealer sent a demo/used OLED, it had scratches behind the main display, fingerprints on display, stand was dirty, original packing seal was broken and repacked. I'm surprised at how the dealers try to cheat customers. Didn't expect demo OLED to have a used stand, as they would have used bracket for showroom display.
He told that he would replace the item, should I report this to LG? What can I do as a customer to report this so that this doesn't happen with others?
He told that he would replace the item, should I report this to LG? What can I do as a customer to report this so that this doesn't happen with others?
LG won’t lift a finger. It is the last resort in case the dealer doesn’t cooperate. You’ll have to handle it yourself with the dealer IMO. Just take the replacement and post pictures of the box as well before opening it, in the thread
LG C8 OLED Burn-in & other issues Discussion
I am considering purchasing the LG 65" C8 OLED. There's been a lot of complaints about OLED as a technology wrt burn-in (should be called screen burn really). From what I have read, the following seems to apply. 1. The Rtings burn tests (with older C7) show that burn in problem is real and...
www.hifivision.com
You can file an FIR under malpractice and a lawsuit, you’ll need to devote a lot of your resources including time and money. It would take months for it. At most you’ll end up with a replacement unit and some minor penaly from the dealer. Remember we live in India.
The demo piece not only happens with TV but also with Washing Machines, Refrigerator, Music systems etc... When I buy anything from brick and mortar shops I always insist that they bring the item and open it in front of me for checking and I take delivery from the shop immediately. If they do not have the product at that time I ask them to bring it to the shop and I will inspect and take delivery at a convenient time.
Anuj Gupta
Member
Thanks, I checked out the link. I'm going with replacement for now. Dealer has promised to send a replacement by tomorrow.LG won’t lift a finger. It is the last resort in case the dealer doesn’t cooperate. You’ll have to handle it yourself with the dealer IMO. Just take the replacement and post pictures of the box as well before opening it, in the thread
Also read through it , it has all types of such questions.LG C8 OLED Burn-in & other issues Discussion
I am considering purchasing the LG 65" C8 OLED. There's been a lot of complaints about OLED as a technology wrt burn-in (should be called screen burn really). From what I have read, the following seems to apply. 1. The Rtings burn tests (with older C7) show that burn in problem is real and...
You can file an FIR under malpractice and a lawsuit, you’ll need to devote a lot of your resources including time and money. It would take months for it. At most you’ll end up with a replacement unit and some minor penaly from the dealer. Remember we live in India.
If the replacement has any signs of repacking, will ask them to refund and probably go for a C9 to avoid this hassle. I did not find C8 in stock at most of the stores in Hyderabad. (Reliance, Bajaj, Croma etc).
I went through this via Flipkart. Package came repacked. Didn't open it. Filed a return. No point taking a chance. I took a Metz OLED now. That's a 2019 panel but software isn't optimized yet. If you can wait for a month or so, Diwali sales will start. Take the LG sets then, or the Metz one if they have launched their software upgrade by then.
2018 sets will be a risk now. Last pieces remaining everywhere.
Anuj Gupta
Member
He sent another piece today (just now), manufacturing Nov 2018, previous one was May 2018, it looks like he is selling all used material. This one is also repacked. Unable to attach pics due to size constraint. What should I do? Ask for refund?
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If you are sure its repacked, then ask for a refund which is unlikely. You can take the c9 if budget permits.
For uploading the pics open ibb.co then upload and paste the image links here.
Anuj Gupta
Member
Yes, it is repacked. (Double tape) And the stock is also very old. Have asked him to refund the amount now, will go for C9 from elsewhere.
Anuj Gupta
Member
Thanks, but I'll go with C9, don't want to take the risk with Metz, LG has pretty good reviews everywhere.
Yeah, get the C9, its a great tv.
These kind of dealers spoil all the excitement.
Anuj Gupta
Member
Got the refund today finally!
Will look forward to upcoming sale for C9!
Will look forward to upcoming sale for C9!
Love4sound
Well-Known Member
Got Mine installed yesterday. Manufactured date is 7 oct but usage hours is 342 hours which is an usage of 6 hours daily. From packing I had 0 doubts as it was perfect and also no finger prints or any signs of it being used. I got suspicious only when the front screen did not have the scratch gaurd. Asked the installer to check usage hours and he refused saying there is no such option. So after he left I checked the usage hours. 342 hours in 60 days must be a demo unit for sure.
Informed the showroom manager and he has agreed for replacement. But the sad part is now we cant know from packing if it has been opened and used cause they re-pack it so good as factory. And from what I have heard the usage hours also can be reset. The internal storage also has the demo videos that are played in the showroom
Informed the showroom manager and he has agreed for replacement. But the sad part is now we cant know from packing if it has been opened and used cause they re-pack it so good as factory. And from what I have heard the usage hours also can be reset. The internal storage also has the demo videos that are played in the showroom
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Its a sad state of affairs, selling a demo unit as new. You got the 65 or 55. The 55” is almost impossible to tell as it has only 2 straps, the 65” has 3 straps and the middle one is extremely difficult to put back although not impossible.
The installation was not done by LG or he still didn’t know to check the usage hours.
I always make it a point to note the serial number of the demo units in the showroom (though they can still send a unit from a different outlet) and also check the serial no. of the unit being issued is in the godown. The billing counter of major stores show the location of the item.
Love4sound
Well-Known Member
65 and It had 2 straps and also I checked with one more FM who also had his delivered with only two straps. Trust me as per RE-packing they do it 100% as good as the factory. Mine had 0 signs of it being repacked. I also checked the plaster which will easily show signs. Tv was flawless not a single finger print.
Yes they are good.
But Strange, I got the C8 in June and my friend got C9 around Diwali. We both got 3 straps.
Love4sound
Well-Known Member
Ok let’s see my replacement unit. I haven’t taken any actions so far. I wait till Sunday to take the necessary actions.I asked manager to send the latest manufactured date and the same was informed to the warehouse.The delivery boys picked the latest manufactured date which happened to be this tv. This is what the manager told. I actually liked the manager and handled the sale and installation process very well. During demo also he was very helpful and never pressured me to purchase it. So I would like to give him the benefit of the doubt till Sunday. The tv internal storage also has demo videos used in showroom
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