I received some queries on what precautions to take before giving a turntable for servicing or repair. This is a very important question so thought I'll answer it here:
Disclaimer: This post is not intended to hurt the sentiments of honest technicians who perform their work out of the love and interest in turntables. The intention is to keep the owner informed of possibilities in the generic service environment
In the modern context, anyone with a little interest in audio will know that Turntables are back with a bang and with lots of bucks. Enquire the service charges before turning the table in. Service charges and cost of spares are usually separate but charged together.
You have to prepare your turntable before giving it for service. Surprised?? Yes, you have to. Anything related to turntables from a spares perspective is expensive. From olden times, all audio technicians have the habit of maintaining a junk box which is nothing but a large box with loads of old parts and spare parts. This is usually built up over a period of time with parts salvaged or discarded from electronics equipment. A junk box came in handy while servicing as one did not have to procure spares (and could actually charge a nominal fee for them too). Now, there are some clever dudes who take this concept to the limit. The actually proactively add to their junk box. What they do is that if they find a component which can actually bring them a profit later on, they would replace it with a substitute, and add the good part to their junk box. This means, they could take out stuff from you turntable and stock it to be resold later. They can replace the good component with another salvaged component which may require you to go back to them later for another round of service. Maintaining the junk box inventory becomes even more vital if spares cannot be easily found. It is because of technicians operating out of junk boxes, that we find so many vintage turntables with assortment of non-standard parts.
Some valuable junk box inventory pieces are, (1) idler wheels, (2) cartridges and styli, (3) semi conductors, (4) bearings, (5) Transformers, (6) Motors, (7) Belts, (8) Pulleys, screws, bushes and (9) Inbuilt Phonostages. I have known cases where even the platter or the entire tone arm assembly was replaced (on the pretext of it being faulty)
Take high resolution photos of all the externals and internals, note down all the serial numbers. Make a secret marking or identify some marking which you can relate to. Check for these once you get your table back. You will need proof for confronting the technician so photographic evidence is a must. Take high resolution photos of the circuit boards. Ensure that that same semiconductors are retained unless replaced with your permission. An Indian replacement IC will be no match, performance wise, for the original Japanese IC for example.
Take these precautions even if you know the technician. You will never end up at the wrong end.