Pioneer N50A has gone to the gods

[Peter 4858]

Hi everyone, this is my very first post on this forum so please be kind , lol

Ok I have a pioneer N50 A network player which I have owned for around 10 years and has been used every day. Never missed a heartbeat until Saturday morning. When I switched it on the channels I had programmed in would not come on then when I switched it off and on again, it comes up with server error, I have it connected by ethernet cable so I tried a different cable still nothing, I have done a reset, but still no good still comes up with the same message. Everything else is working as it should. It’s just the radio, could this be terminal? Has it gone the way of the gods, I thought I would asked you guys as you seem to know what you’re talking about, I am in the UK. Any help at all. Would be much appreciated as it’s a lovely bit of kit and seems too good to throw in the bin. Many thanks regards, Pete ..

 

[mbhangui]

Hi everyone, this is my very first post on this forum so please be kind , lol

Ok I have a pioneer N50 A network player which I have owned for around 10 years and has been used every day. Never missed a heartbeat until Saturday morning. When I switched it on the channels I had programmed in would not come on then when I switched it off and on again, it comes up with server error, I have it connected by ethernet cable so I tried a different cable still nothing, I have done a reset, but still no good still comes up with the same message. Everything else is working as it should. It’s just the radio, could this be terminal? Has it gone the way of the gods, I thought I would asked you guys as you seem to know what you’re talking about, I am in the UK. Any help at all. Would be much appreciated as it’s a lovely bit of kit and seems too good to throw in the bin. Many thanks regards, Pete ..

I do not have any idea about N50 A. But I can give some generic advice / troubleshooting tips. One question is if you have changed anything on your router, or changed your router or changed your ISP?

The first thing for any network communication to happen is the device getting an IP address. Do you know how to login to your router and see all connected devices? What you need to do is look for a menu item which shows all devices connected to the router. The list will give a hint of the device name. You need to see any device in the list which has a name familiar to your Pioneer Network device. The list will also show the IP address of all connected device. Once you locate the IP address of your network player you can go to the command prompt. On windows you have to run cmd.exe. On macbooks and linux you have to run a program named terminal. Once you come to the command prompt you can run the following command at the command prompt

ping a.b.c.d

where a.b.c.d is the IP address of your network player as shown in the router list. If your device has got successfully connected to the router network, you should see an output similiar to below (this is as shown on my macbook. Linux output is similar). Below the IP address of my network device is 192.168.2.127. If you get an output like this it means your device has successfully obtained an IP address. Let me know if you can get to this stage. After that we can do more troubleshooting.

MacBook-Pro:/Users/mbhangui>ping -c 10 192.168.2.127
PING 192.168.2.127 (192.168.2.127): 56 data bytes
64 bytes from 192.168.2.127: icmp_seq=0 ttl=64 time=5.073 ms
64 bytes from 192.168.2.127: icmp_seq=1 ttl=64 time=4.884 ms
64 bytes from 192.168.2.127: icmp_seq=2 ttl=64 time=5.073 ms
64 bytes from 192.168.2.127: icmp_seq=3 ttl=64 time=11.399 ms
64 bytes from 192.168.2.127: icmp_seq=4 ttl=64 time=5.514 ms
64 bytes from 192.168.2.127: icmp_seq=5 ttl=64 time=11.692 ms
64 bytes from 192.168.2.127: icmp_seq=6 ttl=64 time=5.330 ms
64 bytes from 192.168.2.127: icmp_seq=7 ttl=64 time=12.106 ms
64 bytes from 192.168.2.127: icmp_seq=8 ttl=64 time=11.676 ms
64 bytes from 192.168.2.127: icmp_seq=9 ttl=64 time=5.403 ms

--- 192.168.2.127 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 4.884/7.815/12.106/3.195 ms
MacBook-Pro:/Users/mbhangui>

 

[TheoNL]

Hi everyone, this is my very first post on this forum so please be kind , lol

Ok I have a pioneer N50 A network player which I have owned for around 10 years and has been used every day. Never missed a heartbeat until Saturday morning. When I switched it on the channels I had programmed in would not come on then when I switched it off and on again, it comes up with server error, I have it connected by ethernet cable so I tried a different cable still nothing, I have done a reset, but still no good still comes up with the same message. Everything else is working as it should. It’s just the radio, could this be terminal? Has it gone the way of the gods, I thought I would asked you guys as you seem to know what you’re talking about, I am in the UK. Any help at all. Would be much appreciated as it’s a lovely bit of kit and seems too good to throw in the bin. Many thanks regards, Pete ..

Hi Peter,
I have the same problem, it just stopped working today. Tried resetting and reconnecting to the internet, but nothings brings back the internet radio? No changes have been made to the router etc. So I assume it’s something else.
Kind regards,
Theo

 

[Crashpilot]

I do not have any idea about N50 A. But I can give some generic advice / troubleshooting tips. One question is if you have changed anything on your router, or changed your router or changed your ISP?

The first thing for any network communication to happen is the device getting an IP address. Do you know how to login to your router and see all connected devices? What you need to do is look for a menu item which shows all devices connected to the router. The list will give a hint of the device name. You need to see any device in the list which has a name familiar to your Pioneer Network device. The list will also show the IP address of all connected device. Once you locate the IP address of your network player you can go to the command prompt. On windows you have to run cmd.exe. On macbooks and linux you have to run a program named terminal. Once you come to the command prompt you can run the following command at the command prompt



where a.b.c.d is the IP address of your network player as shown in the router list. If your device has got successfully connected to the router network, you should see an output similiar to below (this is as shown on my macbook. Linux output is similar). Below the IP address of my network device is 192.168.2.127. If you get an output like this it means your device has successfully obtained an IP address. Let me know if you can get to this stage. After that we can do more troubleshooting.

Hallo together!
Same issue too since Saturday morning, Ping works and Network is ok.
I did no changes in my network configuration and N50A worked in this config a few years without problems.
Best regards Joe

 

[Peter 4858]

Hi Peter,
I have the same problem, it just stopped working today. Tried resetting and reconnecting to the internet, but nothings brings back the internet radio? No changes have been made to the router etc. So I assume it’s something else.
Kind regards,
Theo

Thanks for the reply, looks like there might be two going in the bin, I’ve been in touch with Pioneer and was no help whatsoever I thought pioneer were a good make oh well, anyone else is reading this. I think we both would appreciate any feedback at all.

 

[Peter 4858]

I do not have any idea about N50 A. But I can give some generic advice / troubleshooting tips. One question is if you have changed anything on your router, or changed your router or changed your ISP?

The first thing for any network communication to happen is the device getting an IP address. Do you know how to login to your router and see all connected devices? What you need to do is look for a menu item which shows all devices connected to the router. The list will give a hint of the device name. You need to see any device in the list which has a name familiar to your Pioneer Network device. The list will also show the IP address of all connected device. Once you locate the IP address of your network player you can go to the command prompt. On windows you have to run cmd.exe. On macbooks and linux you have to run a program named terminal. Once you come to the command prompt you can run the following command at the command prompt



where a.b.c.d is the IP address of your network player as shown in the router list. If your device has got successfully connected to the router network, you should see an output similiar to below (this is as shown on my macbook. Linux output is similar). Below the IP address of my network device is 192.168.2.127. If you get an output like this it means your device has successfully obtained an IP address. Let me know if you can get to this stage. After that we can do more troubleshooting.

Hi, and thanks for getting back to me. Nothing has changed. It was working fine the day before and then on Saturday morning switched it on as normal and then got server error came up in the screen. I tried another ethernet cable but still nothing and everything else connected to the router is working fine just the n50 is not , I am with virgin media , and I’m not computer, literate so I’m afraid the great advice you gave went straight over my head. I do appreciate the information thank you very much. Regards, Pete

 

[mbhangui]

WIth multiple users getting the same issue at the same time indicates some server endpoint that the network player connects has gone down. This looks like an issue that cannot be fixed at the user's end.

 

[mbhangui]

Hi, and thanks for getting back to me. Nothing has changed. It was working fine the day before and then on Saturday morning switched it on as normal and then got server error came up in the screen. I tried another ethernet cable but still nothing and everything else connected to the router is working fine just the n50 is not , I am with virgin media , and I’m not computer, literate so I’m afraid the great advice you gave went straight over my head. I do appreciate the information thank you very much. Regards, Pete

A google search indicates that the vtuner services that Pioneer uses has been down since Saturday. Specifically pioneer.vtuner.com is down since Sat.

https://www.avforums.com/threads/new-lyngdorf-tdai-1120-streaming-amp.2274082/post-32753161

 

[Peter 4858]

A google search indicates that the vtuner services that Pioneer uses has been down since Saturday. Specifically pioneer.vtuner.com is down since Sat.

https://www.avforums.com/threads/new-lyngdorf-tdai-1120-streaming-amp.2274082/post-32753161

Thank you so much, hopefully they will get it back up and working, once again, thank you you’re a man

 

[Peter 4858]

A google search indicates that the vtuner services that Pioneer uses has been down since Saturday. Specifically pioneer.vtuner.com is down since Sat.

https://www.avforums.com/threads/new-lyngdorf-tdai-1120-streaming-amp.2274082/post-32753161

Is there any other way that I can connect my n50a to receive net radio, thank you. Regards, Pete .

 

[mbhangui]

Is there any other way that I can connect my n50a to receive net radio, thank you. Regards, Pete .

It can be done by installing YCast on a server of your own from https://github.com/milaq/YCast. After the setup It requires a bit of fiddling with your dns entry to change entry for pioneer.vtuner.com.

Not something which anyone can do easily. As it will require a bit of knowledge to install YCast on a linux machine like Raspberry PI.

Best is to wait for a fix. There are many other providers who have been hit by the vtuner outage. It seems that vtuner has changed licensing terms and that's the reason it is down. See the discussions on vtuner service on Reddit.

https://www.reddit.com/r/Libratone/comments/1i4uobs/no_internet_radio_connection