Sony Bravia 55X8000G 4K UHD TV - Picture are too white and overexposed

[uda2k2]

Hi - My new Sony Bravia 4K UHD TV has some clarity issue and tried with all the settings, but still the pictures are too white and overexposed

Is this could be because of the faulty panel? I raised a complaint with Sony and the service engineer says everything normal. But i still feel pictures (HD, Prime, Youtube Videos) are too white and overexposed, even at very low brightness, contrast & back light levels.

Please could experts suggest how to over come this issue, its just 5 days old TV. Thanks in advance.

 

[skumar]

One reason might be the low quality of online streaming. check with a BR disc or 1080p reference first... Also, check on your ISP download speed...

 

[Marakk]

IPS panel. Contrast will be low only. HDR will look even worse as brightness will be ramped up and black levels will rise accordingly. No local dimming to improve contrast. What's your gamma setting? Try increasing it to 2.4

 

[uda2k2]

One reason might be the low quality of online streaming. check with a BR disc or 1080p reference first... Also, check on your ISP download speed...

Hi - I checked 1080p and it's same, my ISP download speed is 100 mbps.

 

[uda2k2]

IPS panel. Contrast will be low only. HDR will look even worse as brightness will be ramped up and black levels will rise accordingly. No local dimming to improve contrast. What's your gamma setting? Try increasing it to 2.4

Gamma is set to 0, let me set it to 2.4 and check.

 

[uda2k2]

Hi - I checked 1080p and it's same, but when i checked in showroom the clarity was awesome, but not the same case with the one i received it. Any chance of a faulty panel? How to rule it that it's not a panel issue?

My ISP download speed is 100 mbps.

 

[yogesh498]

Without local diming its tough to get close to pure blacks on ips panel. Play more with your picture settings to get close to desirable picture quality of your liking.

 

[Marakk]

Gamma is set to 0, let me set it to 2.4 and check.

Sony might have different settings. Basically the point was to increase gamma for a more contrasted image.

 

[manivas]

Hi - My new Sony Bravia 4K UHD TV has some clarity issue and tried with all the settings, but still the pictures are too white and overexposed

Is this could be because of the faulty panel? I raised a complaint with Sony and the service engineer says everything normal. But i still feel pictures (HD, Prime, Youtube Videos) are too white and overexposed, even at very low brightness, contrast & back light levels.

Please could experts suggest how to over come this issue, its just 5 days old TV. Thanks in advance.

Can u share the pic of TV
What is ur color setting ? and picture mode ?

 

[skumar]

I also have similar issues in Samsung 43RU7470, however I am able to tune the picture perfectly for cable (Airtel HD), whereas yet to set it properly for HD and HDR streaming content. I guess this may need to be set differently for each resolution.

 

[uda2k2]

Can u share the pic of TV
What is ur color setting ? and picture mode ?

Color: 40
Picture Mode: Cinema Pro

Please find attached pics of TV. Kindly advise if this is a setting issue or faulty panel?

 

[uda2k2]

I also have similar issues in Samsung 43RU7470, however I am able to tune the picture perfectly for cable (Airtel HD), whereas yet to set it properly for HD and HDR streaming content. I guess this may need to be set differently for each resolution.

For me issue with both DTH (Tata Sky HD) and Streaming contents

 

[Marakk]

Nothing wrong with the TV as far as I can tell from these. You need to get an OLED then, or at least a good FALD set.

 

[uda2k2]

Sony might have different settings. Basically the point was to increase gamma for a more contrasted image.

Tried increasing gamma, but still the same issue. Overexposed images :'(

 

[Marakk]

Tried increasing gamma, but still the same issue. Overexposed images :'(

Just low contrast of IPS panels then. Try adding bias lighting behind the TV.

 

[uda2k2]

Just low contrast of IPS panels then. Try adding bias lighting behind the TV.

I guess Sony 8000G doesn't use IPS panel. Pls correct me if am wrong.

 

[uda2k2]

Nothing wrong with the TV as far as I can tell from these. You need to get an OLED then, or at least a good FALD set.

Here are some of the TV pics

 

[Marakk]

Please research before buying the next time you have to purchase anything instead of troubleshooting later.

Sony X800G Review (XBR43X800G, XBR49X800G, XBR55X800G, XBR65X800G, XBR75X800G)

The Sony X800G is a decent 4k TV with an IPS panel, which delivers wide viewing angles and good peak brightness. It has very good motion handling, with an excell...

www.rtings.com

 

[uda2k2]

Please research before buying the next time you have to purchase anything instead of troubleshooting later.

Sony X800G Review (XBR43X800G, XBR49X800G, XBR55X800G, XBR65X800G, XBR75X800G)

The Sony X800G is a decent 4k TV with an IPS panel, which delivers wide viewing angles and good peak brightness. It has very good motion handling, with an excell...

www.rtings.com

Ok sure thanks. So it means that the TV works with the way it should work . Unfortunately ended up with the wrong TV after so much of research.

 

[Marakk]

Ok sure thanks. So it means that the TV works with the way it should work . Unfortunately ended with the wrong TV after so much of research.

Can you return it? Or maybe upgrade to X950G? If not, then just add bias lighting behind the TV and some more in the room for mood lighting. That'll help a bit with apparent contrast.