I have placed an order for a Croft Line integrated (from Croft UK) and am anxiously waiting to learn how much customs duty I will have to pay. Does anyone with recent import experience of audio equipment know?
Any suggestions for a uncomplicated process through the customs also welcome.
It arrived finally. I paid 75% of actual cost as tax. It took nearly three weeks (two of these in Bangalore)
Overall it was a bit anxious and sometimes frustrating.
A rant at FedEx India:
FedEx delayed the delivery after it arrived in Bangalore for unknown reasons or just plain inefficiency.
Their helpline was usually busy for 5 minutes or more, and after several attempts when I got someone on the line, shared the tracking number etc, I was put on hold and soon disconnected. Next time it was a different person after another long wait (all our customer care executives are busy….) who assured me of quick action.
Then after three days, two different people from FedEx called asking if I was willing to pay the 75% tax (yes, I was willing)
Then no news/update for another three or four days.
Back to the help line (never got through)
I left message on the FedEx website (limited options to select from). No one responded.
Then yesterday morning a very polite and pleasant person calls and asks again if I would pay tax on delivery!
I had to send a email confirming I would pay the tax on delivery (Gpay was possible)
And then it arrived, I paid and unpacked the amp, connected all the bits, started playing music and lo behold, all is forgiven, birds are singing, the world is a better place!!!