chiron
New Member
Hello,
After putting lots of thought I brought a 32 inch Philips LCD TV (model no : 5609) in Mar 2010. I was extremely happy with its performance till now, however to my dismay today I discover a thin red vertical line on the LCD screen. It was omnipresent across the modes (HDMI, AVI and VGA).
I lodged a complaint with Philips customer care. They will send some technician tomorrow. Incidentally the LCD is still in warranty. But I want to ask what could be the worst possible scenario. Also the TV doesnt feature in their website any more. What if they say that the panel needs to be replaced and keep the TV with them for a long time? And even if they change the panel there is no assurance that it will not go bad after few months. So, I would suggest everyone that if you are thinking about buying a Philips TV, please proceed with caution.
I am totally heartbroken now.
Best regards
After putting lots of thought I brought a 32 inch Philips LCD TV (model no : 5609) in Mar 2010. I was extremely happy with its performance till now, however to my dismay today I discover a thin red vertical line on the LCD screen. It was omnipresent across the modes (HDMI, AVI and VGA).
I lodged a complaint with Philips customer care. They will send some technician tomorrow. Incidentally the LCD is still in warranty. But I want to ask what could be the worst possible scenario. Also the TV doesnt feature in their website any more. What if they say that the panel needs to be replaced and keep the TV with them for a long time? And even if they change the panel there is no assurance that it will not go bad after few months. So, I would suggest everyone that if you are thinking about buying a Philips TV, please proceed with caution.
I am totally heartbroken now.
Best regards