Hi kartick,
Pl see their email:
Replacement and Pick up of Order Id [OD20201191958] [The Game - Music - Vinyl]
Inbox
x
flipkart.com
[email protected]
11:07 AM (7 hours ago)
to me
Dear N MURALIDHARAN
Greetings from Flipkart.com!
ORDER ID: OD20201191958
ITEM: "The Game - Music - Vinyl"
This is regarding your request for the above mentioned product to be replaced. We apologize for the inconvenience caused and appreciate your patience while we have worked out a replacement. The time taken for a product to be replaced is the same as appears on the website.
While we work towards arranging a pickup, we would appreciate if you could keep the product packed and in a condition to be reshipped. We request you to pack the product in the manufacturer's package and also include all the accessories (including the user manuals and warranty card) which were a part of the original consignment. Please do not use tape or any other adhesive over the bar code or on the product box.
Once packed, please mention this Return ID (58953) on the package and include the warehouse address mentioned below as the return address.
ToName: WS Retail Services Pvt Ltd
AttnName: Flipkart.com
Address: Unit No-109/109G, V-1Building, 1st Floor, Mehra Industrial Compound, Andheri-Kurla Road, Sakinaka
City: MH-MUMBAI State: IN-MHCountry: IND Pincode: 400072
Once a pick up is arranged, you will be contacted by the courier agent/agency. Should you have any questions and/or need more information, please feel free to contact us. In addition to replying to this email, you can call us on 1 800 102 3547 .
Thanks & Regards,
Preeti Shorey
Flipkart Customer Support
Unquote.
If they don't send the vinyl I would prefer a refund, since it was not my fault. They can't say the excuse, of not knowing its Vinyl or CD. My order is placed based on their website details and its their duty to honour my order placed.
Anyway I will keep this forum posted. I have also ordered a Imagine by John Lennon Vinyl. Keeping my fingers crossed.
N.Murali