It appears that my bad luck with Samsung products continues. I bought a 50 inch Series6 TV last Nov for my WFH setup. I have been using it as Monitor.
Since yesterday morning the display started showing 4 horizontal lines at the bottom of the screen. Samsung promptly sent a technician and he confirmed that the display needs to be replaced. He assured that it would be done under warranty.
But I am concerned about the panel replacement work, I am not sure if it would come out neat. Displays are very delicate items and fit and finish may not be the same as what came out of factory.
Are my concerns unfounded or is it reasonable to demand a replacement TV? Would Samsung heed to my request?
Any suggestions would be highly appreciated. Thanks.
Since yesterday morning the display started showing 4 horizontal lines at the bottom of the screen. Samsung promptly sent a technician and he confirmed that the display needs to be replaced. He assured that it would be done under warranty.
But I am concerned about the panel replacement work, I am not sure if it would come out neat. Displays are very delicate items and fit and finish may not be the same as what came out of factory.
Are my concerns unfounded or is it reasonable to demand a replacement TV? Would Samsung heed to my request?
Any suggestions would be highly appreciated. Thanks.