Dear Customer,
Greetings of the day!!!
We are in receipt of your E-mail Dated 2Oct2012 addressed to our Helpline.
We thank you very much for your interest in our Product and Services.
As the topic needs a detailed explanation, so would request you to please provide your contact details to assist you better.
For any further assistance feel free to contact us.
Regards
Ravi Verma
Executive Customer Care
Panasonic India Pvt Ltd
Helpline - 1860 425 1860 / 1800 103 1333
Visit us at
Panasonic India
Helpline/India/PI/Panasonic
To
Lakshminarasimhan
Subject PI-CS-1210-003913(Document link: Helpline)
Dear Customer,
Thank you for contacting Panasonic India customer care.
We have received your Email and your reference no is PI-CS-1210-003913.
Our support team will be responding to you soon.
Regards
Subasree K R
Executive Customer Care
Panasonic India Pvt Ltd
Helpline - 1860 425 1860 / 1800 103 1333
Visit us at
Panasonic India
10/02/2012 04:22 PM To
"
[email protected]" <
[email protected]>,
cc
"
[email protected]" <
[email protected]>
Subject Complaint - Non Availability of Plasma TV
To,
The Head
Panasonic India Customer Care
India.
Dear Sir/ Madam,
I am writing to you today, to express my utter dissatisfaction over the non availability of Plasma Television, that your esteemed organization has been masters in terms of technology.
I, along with few of my other friends, have been looking out for buying 50 ST50 Plasma TV, in Chennai, TamilNadu, over the last 5 months. During this period, I have had made many calls,
every fortnight to your brand shops to enquire on the product availability. But there has been poor or no response to these calls and all your reps promise are that the products will arrive in a week,
this month, next month so on.
We have in fact made few calls to local sales heads/manager, who promise us to return calls, but fail to do so.With an attitude of such kind, the trust factor that some customers have; including
myself, is slowly diminishing
Whilst there are a quite a lot of products that are spread over the market, by various other brands, that I /We can still choose from, I/We still prefer to stick with your brand, which shows the
confidence in your brand, but this is in-fact being taken otherwise.
Therefore summarizing, I would like to know if you would be able to supply the brand that I have been looking for and that how long would you take to confirm so.
Looking forward for an earlier reply,
Lakshminarasimhan