anubisX
Well-Known Member
@gigy, you can find their MD, Mr Manish Sharma on Facebook and Twitter. Post a message with your complain number they've given you. You can also tweet or post on their Panasonic India page.
@dubeyrahul12, you can go ahead and buy the 42ST50D but if there's any issue with the TV, they'll not be able to get you a replacement of the same nor can they replace the panel if it's a panel issue since it's a 2012 model and they've already left the plasma business. They'll provide you a LED as replacement and I'm sure you'll be super pissed when you switch from plasma to LED, I know. From ST50 to LED ? It's an abomination. Anyways, you can get it if you can take the risk. Follow this steps to get the usage hours of that plasma TV :
Keep pressing Vol -
Press INFO on your remote 3 times
It will enter the SERVICE menu
Press 2 on your remote twice and press OK
SRV TOOL will appear
Use the down button to Pict
Right key to blank cell next to it
Press and hol MUTE till usage hour displays
Turn off TV to exit
@dubeyrahul12, you can go ahead and buy the 42ST50D but if there's any issue with the TV, they'll not be able to get you a replacement of the same nor can they replace the panel if it's a panel issue since it's a 2012 model and they've already left the plasma business. They'll provide you a LED as replacement and I'm sure you'll be super pissed when you switch from plasma to LED, I know. From ST50 to LED ? It's an abomination. Anyways, you can get it if you can take the risk. Follow this steps to get the usage hours of that plasma TV :
Keep pressing Vol -
Press INFO on your remote 3 times
It will enter the SERVICE menu
Press 2 on your remote twice and press OK
SRV TOOL will appear
Use the down button to Pict
Right key to blank cell next to it
Press and hol MUTE till usage hour displays
Turn off TV to exit