nicenicenicee
Active Member
well i bought panasonic 50ut50d 3d TV from infibeam.
They were pathatic.
I didn't get chance to write review on my experience but here it is:
a) at the time of order it was mentioned it will be shipped in 6-8 days but, when i place the odred it show on invoice it would be shipped in 15 days of time.
b) at the 15th day i called them up to find out if they shipped, they told me it will be done by evening.
c) i called in evening they told it will be shipped in morning. and this cycle kept going on for next 6 days.
d) their staff is useless, no sense of responsibilities, no body calls back though they promise that they will call back to update.
e) before ordering product i asked them how many 3d wear glasses are there ? answer was two.
f) after 21 days i got a mail that tv has been shipped, shipping companies detail was given to me (aryalogistics.com)
g) i called shipping company, they told me to call in morning
h) I called in morning and told them that i have few plans on weekends so they should clearly tell me that by what time around they would reach me.
i) I was not at home and i got a call that your TV is at your door.
j) delivery person was totally rude and argued with me that if i won't arrive in 10 min he would take it back. I told him that it would take me 1 hour to reach it is his wish if he wants to take it back, he can.
k) delivery man was useless and told me that he has no body to get it to the third floor in my society
l) he told me that if you have back pain issue call your neighbors.
m) on opening the package i found there were no 3d glasses. No hungama vouchers, and no Bill of TV.
n) now i had another task of getting the hungama vouchers (worth rs 2000) and pair of 3d glasses (worth 9800) and most imp BILL of TV.
o) I kept on chasing, writing mails. but even after delivery of TV in 20 days it took them 2 more weeks to ship a package.
p) I kept in touch with support and reminding them in these 20 days that there should be two 3d glasses and they kept on promising me yes they are arranging it.
q) after two weeks i got a package, and to my surprise it had only ONE 3d eyewear.
r) i checked their website: they had changed the product details that there is only one eyewear. I had no proof, that at time of order, two glasses were part of product.
s) I persistently kept on chasing them. They told me that they shipped two glasses, they would check their cc camera footage to find out if only one glass was shipped or two.
t) it felt like i made a blunder by choosing them to buy a costly item like 70 k TV.
u) So effectively after lot of chasing and endless holding on phone i got this order completed in 40 days approx.
verdict:
I won't recommend it.
I kept my finger crossed if they would ship every thing, which at last they did.
but they lack professionalism. It was lot of pain and tension.
they are not worth.
They were pathatic.
I didn't get chance to write review on my experience but here it is:
a) at the time of order it was mentioned it will be shipped in 6-8 days but, when i place the odred it show on invoice it would be shipped in 15 days of time.
b) at the 15th day i called them up to find out if they shipped, they told me it will be done by evening.
c) i called in evening they told it will be shipped in morning. and this cycle kept going on for next 6 days.
d) their staff is useless, no sense of responsibilities, no body calls back though they promise that they will call back to update.
e) before ordering product i asked them how many 3d wear glasses are there ? answer was two.
f) after 21 days i got a mail that tv has been shipped, shipping companies detail was given to me (aryalogistics.com)
g) i called shipping company, they told me to call in morning
h) I called in morning and told them that i have few plans on weekends so they should clearly tell me that by what time around they would reach me.
i) I was not at home and i got a call that your TV is at your door.
j) delivery person was totally rude and argued with me that if i won't arrive in 10 min he would take it back. I told him that it would take me 1 hour to reach it is his wish if he wants to take it back, he can.
k) delivery man was useless and told me that he has no body to get it to the third floor in my society
l) he told me that if you have back pain issue call your neighbors.
m) on opening the package i found there were no 3d glasses. No hungama vouchers, and no Bill of TV.
n) now i had another task of getting the hungama vouchers (worth rs 2000) and pair of 3d glasses (worth 9800) and most imp BILL of TV.
o) I kept on chasing, writing mails. but even after delivery of TV in 20 days it took them 2 more weeks to ship a package.
p) I kept in touch with support and reminding them in these 20 days that there should be two 3d glasses and they kept on promising me yes they are arranging it.
q) after two weeks i got a package, and to my surprise it had only ONE 3d eyewear.
r) i checked their website: they had changed the product details that there is only one eyewear. I had no proof, that at time of order, two glasses were part of product.
s) I persistently kept on chasing them. They told me that they shipped two glasses, they would check their cc camera footage to find out if only one glass was shipped or two.
t) it felt like i made a blunder by choosing them to buy a costly item like 70 k TV.
u) So effectively after lot of chasing and endless holding on phone i got this order completed in 40 days approx.
verdict:
I won't recommend it.
I kept my finger crossed if they would ship every thing, which at last they did.
but they lack professionalism. It was lot of pain and tension.
they are not worth.
