Installed Hathway over the weekend, not without follow-ups though. Things that are good:
1. HD channels are good with Dolby sound in a few of them : Colors, Movies Now. The picture is crisp
2. No hassles in installing
3. The EPG is quick and intuitive. I have not used Tata Sky EPG earlier but from what I hear and see if it is similar and not tough to get used to.
4. SD channels : many of them are good (just a notch lower than Reliance Big TV)
5. The channel choice is very good - almost all channels that matter to me are there
6. For people who see regional channels (I do not) there is a wide choice
The not so good:
1. Some of the SD channels are poorer than others. In Reliance Digital it was consistent. In Hathway it is not. Do not know the reason why
2. It takes time to switch channels. Before this I thought Reliance was poor in this regard but Hathway is a notch lower. EPG is much quicker though.
3. The Dolby sound didnt sound like DVD - maybe I am missing something or need to do more tests. I have connected through Optical cable
4. Till the time you select the HD channel it says "No Info Available" for programs. After selection it fetches all info. Bug in Settop box or something else?
All in all good for the price - I ended up paying higher than people who went to Hathway Direct (Rs. 7,500 for 1 year) but it is still better than some of the others if you include STB + 1 yr subscription. Channel choice is good. Yet to test support but shouldnt be much of a challenge.
In this DTH / Cable war till the time verdict is out, every company is holding on its own. Hathway has its space there among the large players with its VFM positioning. Though it can do better with pricing consistency, price clarity (what in second year?), policies and standardization among cable networks including support. Else even with a good product they may lose out especially the premium customers who will prefer service over 5-10% saving.
~maniac
PS : I have a CRT. Can i put a splitter on the cable wire and use one end with CRT TV and other with STB.
I have Reliance STB with remote, can I sell it off? Are there buyers for it?