kartechnology
Member
yes they have the device and have checked at sites where this is happening. they have tried to fix and diagnose but they are unable to. either their manufacturing / component selection is at fault, or the design is having an issue tolerating these harmonics, infact the design is a simple one to say, with the processing done by dspPower analyser will do the harmonics testing job for you. Or maybe you can ask numax to check it out at your place to support their theory. They may be having the tools to analyse the incoming power. This maybe is the best way to isolate the root cause of the issue you have faced. It is highly unlikely to have harmonic distortion to such an extent that it disturbes the stabilizer's functionality.
they have even tried to stimulate these worst harmonics with big generators, etc with additional filters and which they managed to run for few days after enhancements only to find it going back to the same issue after few days.