Checklist to avoid buying Demo Piece - LCD /Plasma Tv

Hi Guyz,

Any such info to check the Panel Usage for Samsung Plasma TV for 51F5500 series. I am not able to find any info on this.:sad: .... plz help

Yeah.. Bump... How do I do it with the so called smart remote(which sucks btw) and on another note.. Can I use a regular remote with this?
 
Good place to start my first post on this forum.

I recently bought a LG 47" LA6910 from LG best Shop. Here is the chronology of the events

13-Oct -> Visited the showroom along with my family to look at the TV models. Demo'd a 3D sample and was soon drooling over. Finalized on 6910 and discussed the payment options.

14-Oct -> Made the payment and the delivery was promised on 15-Oct.

15-Oct -> The Set was delivered around 2 PM. I did not a require a wall mount so the stand was hooked up and it was switched on. While going through the setup(luckily it was on a white background), I noticed 2 dark spots on the set. The technician acknowledged it and said would get back by EOD. No calls after that.

16-Oct -> I fiddled with the menus and found the usage hours. To my shock it was showing 556 Hours. Immediately called LG and lodged a complaint. Spoke with the dealer and he promptly suggested a replacement TV within 2 days. Though disappointing I still had some hope.


17-Oct -> Got a call from the dealer around 5 PM and confirmed that the replacement set is on its way. A great relief. The new set had no dark spots and the usage hours were 0. A double relief

Can we insist the dealer to print on the invoice that a only a new set will be delivered to avoid going through all these hassles and tension ?
 
I booked Panasonic 42ET60D yesterday & when i went to the store today to settle some paperwork ,i saw the display piece was missing from the store.Now I'm getting paranoid of receiving a demo piece although i ensured with the salesman not to push a display piece,still it's playing in my mind.So could anyone please tell me how to check the usage hours of this tv?
 
Can we insist the dealer to print on the invoice that a only a new set will be delivered to avoid going through all these hassles and tension ?

You cannot force the dealer to write it. But suppose you convince him and he writes it, and then delivers a demo set. What are you going to do. Luckily few smart people like you know how to check the usage hours but most of the customers are not even aware of it when the dealers take the advantage.

This practice is totally unethical and even illegal. Most people are happy with a replacement. But the dealers for such act should be heavily penalised. Until they loose some money, they will never learn.
 
Checklist to avoid buying Demo Piece & Usage hours checking process for Samsung TV

Hi All,

Find below some useful information to check if the TV is a used piece, this information is based on my recent experience, I have purchased a Samsung 64F8500 plasma TV which turned to be a used piece and I have returned it.

Not all steps may be applicable to all TV models:

1. In most cases new/ unused TV carton box will have two plastic packing straps on both the ends and they are usually heat sealed in the factory. Used pieces usually do not come with the packing straps, however the dealer can still put the straps, but many of them just put a cello tape on the box and send it.
2. The TV bazel will be covered with polythene protective wrap on the 3/ 4 sides.
3. Check for scratches near the connectors, usually used pieces may have few scratches near the connectors.
4. Check the accessories packing, new one will be sealed with polythene wrap- dealers are clever, they usually do not open the accessories packing. Some dumb guys may still do it, so this can also be a check point.
5. When you switch on the mains/ power, the TV goes into stand by mode and you switch on the TV using the remote. Sometimes used pieces may directly switch on once you switch on the mains. This is because the dealer would have switched off the TV by disconnecting from the mains and not through the remote.
6. Your TV should go through an installation process when you switch on the TV for the first time, used pieces may not go through the installation process as the TV would be been set up before (clever dealers may do a factory reset though).
7. If your TV is a smart TV, check the history of the TV. You may be surprised to see the browsing history of the previous user (channels, web pages, photographs etc.- all screen shots).
8. Read the instructions manual carefully to know the start up steps of your new TV, you will then know how it should behave when you switch it on for the first time.
9. Never believe the dealer even if he is the most reputed one, do your checks.

And finally check the usage hours. Below is the process to check usage hours on a Samsung plasma, I presume this works for Samsung LED TV's also. You should have a normal remote (not the smart remote) to check the usage hours.

A. Borrow a Samsung remote from your neighbour :)
B. Switch off your TV using your remote, i.e. put it in stand by mode
C. Press the below keys in quick succession- Info, Menu, Mute, Power
D. The TV will switch on and the service menu will appear on the screen.
E. Use the down arrow button till you come to 'SVC'
F. Use the right button and the 'SVC Menu' will open
G. Use the down arrow button till you come to 'SVC Info', you will also see a '0' next to SVC Info.
H. Click the right arrow button now and the 'SVC Info' screen will open.

The below options were seen on my screen:

1. Model Code: PS64F8500
2. Serial Number- You will see the serial no. of your TV
3. Pre Software Version: Fail
4. Software Version:T-FXPUABC-1105.4
4. Panel Display Time: 18460 min
5. Last Mode (Connection)- ATV
6. Pairing: 3D Glasses: O, 11' Remote : X, 12' Smart Contr
7. SmartHub Used: Fail
8. Watchdog Count: 0

(Serial number 4 was used twice as mentioned above)

I: Switch off the TV using the remote power off button

Don't press any other buttons apart from the ones mentioned above, if you do it your TV may become unusable and you may have to call a service engineer.

Cheers, Ravi
 
every dealer says the same dialogue "This is the best price any one can offer , but donttell to anyone.."these are gimmick works.. dont trust.

If you want to save 1-3K , bargain with 3-5 shops and always quote the lowest price , if possible , bargain with 1-2K less than the least price you got. This is what i did. If i did bargain for another 2-3 days , i would have got for 87-89K.

Dont just stop with one shop. try another and see what they offer. always quote the price this shop is giving and tell them "If you can give me much less , i will come and take it right away.." , always keep them on hook by saying.. "I need to get it within 3 days" , show you are desperate.. :ohyeah:

yes i agree with it..dealers have big margin with them..one should really bargain a lot..
 
See if this works : Power Off > press DISPLAY / INFO on remote > 5 > Volume Down > Power.

You can also try this one too : BIOS > Hardware > Timer.
 
Great Info here !

I am offered Toshiba 32" LED Full HD TV at 22K.
This is demo pc for 8-9 months.
How can I check, how old it is &
getting 3 year company warranty + 2year extended warranty on paying 1800 extra.

Is this worth.?

I have an offer from Videocon at snapdeal:
32" Full HD LED TV for 22K with 1 year waranty.
How can I get 2 or more years extended warranty from Videocon / Snapdeal or anyother option ?

What is difference between Toshiba & Videocon?
Earlier both were partners.
 
Finally I purchased Sony W670 42 Inch TV and set arrived today. I have checked the panel usage which causing bit confusion for me regarding the usage. I am uploading the Photo taken during panel usage check. Please let me know whether the usage is '0' or not , As I read in one of the thread that
The bottom left 5 numbers are the hours ,Next 5 are boot count and last 5 are the lcd panel hours, so I am assuming it as '0' hrs for panel usage,7 for boot count ( I am not sure what is boot count) is it the TV power on count ?

My TV shows it as 00000-00007-00000.

Can I take it as 0 usage hrs from the photograph , Please help me.
 

Attachments

  • photo (1).jpg
    photo (1).jpg
    27.1 KB · Views: 284
Finally I purchased Sony W670 42 Inch TV and set arrived today. I have checked the panel usage which causing bit confusion for me regarding the usage. I am uploading the Photo taken during panel usage check. Please let me know whether the usage is '0' or not , As I read in one of the thread that
The bottom left 5 numbers are the hours ,Next 5 are boot count and last 5 are the lcd panel hours, so I am assuming it as '0' hrs for panel usage,7 for boot count ( I am not sure what is boot count) is it the TV power on count ?

My TV shows it as 00000-00007-00000.

Can I take it as 0 usage hrs from the photograph , Please help me.

Simple, check the usage again after a week and note the change in timer you will get to know . Also if you do a factory reset the usage will revert back to zero with some manufacturers.
 
Finally I purchased Sony W670 42 Inch TV and set arrived today. I have checked the panel usage which causing bit confusion for me regarding the usage. I am uploading the Photo taken during panel usage check. Please let me know whether the usage is '0' or not , As I read in one of the thread that
The bottom left 5 numbers are the hours ,Next 5 are boot count and last 5 are the lcd panel hours, so I am assuming it as '0' hrs for panel usage,7 for boot count ( I am not sure what is boot count) is it the TV power on count ?

My TV shows it as 00000-00007-00000.

Can I take it as 0 usage hrs from the photograph , Please help me.

This is OT : I am looking for this TV. Can you tell me how is the picture quality? Specially the black level details, and the motion resolution in sports?
 
Hello guys,
I've got a LG 6910 in 42" today and when i switched it on and on checking the used time it shows 461. I am quite aghast. On close inspection the TV does not have any tell-tale signs of usage or scratches anywhere.
I called up the dealer and he told me a story of testing being done on by LG, I refuse to buy this. Also he has advised me to perform a factory reset, but I am holding on to that.
Will a factory reset set the hours back to 0?

Looking forward to hear from you.

Many thanks
 
Get the Wharfedale EVO 4.2 3-Way Standmount Speakers at a Special Offer Price.
Back
Top