bitanshudas
Active Member
Yeah final onus is on Hotstar devs (or Disney to give a shit about their service in India and lean on Star). The Android Hotstar app is thankfully updated for DolbyVision, HDR and also does 5.1 sound on selected titles, but weirdly enough doesn't shift to 16:9 full screen on the Krait Dragon scene in Season 2 Episode 1 of the Mandalorian, while the Hotstar app on Fire TV does it on the same scene. I tested the scene out on the same TV using native Android app and on the FireTv 4k. Per Sony aspect ratio is completely controlled by the app (the options to change aspect ratio aren't available on native apps) so maybe this is another weird quirk of apps on different platforms having different features maybe?
I have been watching the mandalorian on the cx through the inbuilt disney app and its bitrate hovers around 5 mbps. The quality is borderline full hd . It seems lg has not updated the Disney hotstar app in India to 4k , while as usual the rest of the world has 4k.
I am planning to raise a stink through their customer care and would encourage others to join in.
We pay a premium for their TV's as compared to the west and cant even use our screens to their capacity . I am not happy.
I raised a complain to Hotstar for 4k DV support in LG WebOS. It was pretty standard answer that we will forward your request to our Dev Teams. On asking for a support request ticket number to track, the executive seemed a little pissed however provided me with ticket # 7009144. Not sure what can be done further.