ALLO BOSS 2 PLAYER

[mbhangui]

Why would this happen all of a sudden. Right from December 2021 when I installed the player till date, MoOde has worked flawlessly and played music files from the portable hdd. Do you suspect file corruption on hdd or MoOde OS corruption?

No. OS corruption will result in almost nothing working.

The home screen on MoOde shows the entire list of albums/artists. It just won't read any files and continues to throw up that error screen. Hence last evening,

The list comes from the mpd indexed database and not from the USB disk. Connect the USB disk to any laptop or desktop and see if you can list all files in the folder and play the music files.

I've always connected to the Boss player on my android phone via 192.168.0.102 on chrome browser. Never used a desktop pc. So I'm clueless about what you're advising me to do.

If you have a macbook, then simply use the ssh command to connect to the ip address of the allo boss player. If you are using windows then you have to install putty to connect to your allo boss IP address.

The other option is to connect a monitor to the allo boss HDMI and a keyboard and mouse to the USB ports and login. Just like if you want to work on your laptop you have to login to your laptop and work. It is the same thing

Whether you use ssh from macbook, putty from windows, you have to login using pi as the username and moodeaudio as the password. Then you will get a shell prompt. In the prompt you can execute commands.

If you connect a monitor, you will get a GUI. You can use mouse and execute the terminal command from the menu and then you will get a shell prompt.

Again, how would it matter if it was working flawlessly all along but suddenly stops reading files from the portable hdd.

Portable hdd can get corrupted if you switch off the allo boss without shutting down. It is like pulling out the electrical plug from your desktop while you are working. Just connect your USB disk directly to the laptop or desktop and make sure your USB disk is readable.

 

[Kannan]

Why not rebuild the library on MoOde

 

[matazooma]

Never used Tidal so I can't comment. Have used Spotify Premium via Spotify Connect on MoOde. Recently migrated to Qobuz which doesn't connect directly to MoOde hence the need to stream via BubbleUPnP app.

Ok, thank you. Let me have a look at this Bubble upnp app.

 

[Sean de Silva]

No. OS corruption will result in almost nothing working.

The list comes from the mpd indexed database and not from the USB disk. Connect the USB disk to any laptop or desktop and see if you can list all files in the folder and play the music files.


If you have a macbook, then simply use the ssh command to connect to the ip address of the allo boss player. If you are using windows then you have to install putty to connect to your allo boss IP address.

The other option is to connect a monitor to the allo boss HDMI and a keyboard and mouse to the USB ports and login. Just like if you want to work on your laptop you have to login to your laptop and work. It is the same thing

Whether you use ssh from macbook, putty from windows, you have to login using pi as the username and moodeaudio as the password. Then you will get a shell prompt. In the prompt you can execute commands.

If you connect a monitor, you will get a GUI. You can use mouse and execute the terminal command from the menu and then you will get a shell prompt.


Portable hdd can get corrupted if you switch off the allo boss without shutting down. It is like pulling out the electrical plug from your desktop while you are working. Just connect your USB disk directly to the laptop or desktop and make sure your USB disk is readable.

Connected the portable hdd to desktop. Albums enlisted alphabetically as folders. Song files playing fine on foobar 2000. Reconnected the hdd to Allo Boss and same error pops up as earlier.

 

[Sean de Silva]

Why not rebuild the library on MoOde

Did you mean these options? Clicked on Update Library. Clicked on Refresh.



Waited for library to get updated. No change. Same old access error as earlier.

 

[Kannan]

See if there is an option to rebuild library. I think you need to select USB and update/rebuild library

 

[mbhangui]

Connected the portable hdd to desktop. Albums enlisted alphabetically as folders. Song files playing fine on foobar 2000. Reconnected the hdd to Allo Boss and same error pops up as earlier.

Then your usb drive is fine. If you can connect and login to your allo boss computer then you can solve the issue by doing

sudo chown pi "/var/lib/mpd/music/USB/New Volume/Amy Grant House of Love/*"

Your allo boss will be back in action. Another option is to reformat the drive as vfat and put the songs back again on the USB drive.

 

[Sean de Silva]

See if there is an option to rebuild library. I think you need to select USB and update/rebuild library

This is what I did based on your suggestion.



Clicked on Regenerate



It's 00.02am and the top right spinner is still spinning I'm guessing that this library "regeneration" is going to take a long time hence keeping the Boss on overnight without disrupting the ongoing process.

Then your usb drive is fine. If you can connect and login to your allo boss computer then you can solve the issue by doing



Your allo boss will be back in action. Another option is to reformat the drive as vfat and put the songs back again on the USB drive.

Thanks for your advice. Let's see what happens overnight. Why would library regeneration take so long. If it still goes back to square one, I guess I'll have to proceed troubleshooting with the PuTTY procedure.

 

[mbhangui]

Thanks for your advice. Let's see what happens overnight. Why would library regeneration take so long. If it still goes back to square one, I guess I'll have to proceed troubleshooting with the PuTTY procedure.

Reformatting the drive to vfat, fat32, etc and putting the music back will be faster. vfat, fat32 doesn't have concept of permissions.

 

[Sean de Silva]

Reformatting the drive to vfat, fat32, etc and putting the music back will be faster. vfat, fat32 doesn't have concept of permissions.

I'll disrupt the "regeneration" and shut off. I suspect it'll be a stalemate even tomorrow. Reformatting and adding files back will definitely be quicker.

 

[premoddev]

I'll disrupt the "regeneration" and shut off. I suspect it'll be a stalemate even tomorrow. Reformatting and adding files back will definitely be quicker.

You should do it after disconnecting the USB drive from the system, which will clear all the entries corresponds to your USB drive. Once its over, you may do a reboot of the Pi and repeat the above after connecting back the USB drive. Hopefully this will fix your issue.

 

[Sean de Silva]

Reformatting the drive to vfat, fat32, etc and putting the music back will be faster. vfat, fat32 doesn't have concept of permissions.

Before doing any formatting, I checked that the file system for this portable hdd is NTFS. I also found another portable hdd (I had completely forgotten about this backup) which has the entire backup of the original portable hdd. The backup hdd file system is also NTFS. When I connected the backup hdd to Boss, it showed the same read access error as earlier. I then proceeded to do a long format (quick format unchecked) of the original hdd. It hung after about two hours so I aborted the process and restarted formatting with quick format checked. Formatted in exFAT file system (there were only two options in Win10 - NTFS & exFAT). Formatting got done in a jiffy. Then began the boring task of copying music files from desktop hdd to portable hdd which took around six hours. Reconnected portable hdd to Boss and Voilà... we're back to good ol' times

So obviously it was about the NTFS vs exFAT file system which caused these hdd access errors. The conundrum still remains on how all of a sudden read access was denied on NTFS when it was working flawlessly all these years. My hunch is that the MoOde OS probably got autoupdated during a listening session unbeknownst to me and the update caused this irreversible problem on NTFS.

 

[mbhangui]

Before doing any formatting, I checked that the file system for this portable hdd is NTFS. I also found another portable hdd (I had completely forgotten about this backup) which has the entire backup of the original portable hdd. The backup hdd file system is also NTFS. When I connected the backup hdd to Boss, it showed the same read access error as earlier. I then proceeded to do a long format (quick format unchecked) of the original hdd. It hung after about two hours so I aborted the process and restarted formatting with quick format checked. Formatted in exFAT file system (there were only two options in Win10 - NTFS & exFAT). Formatting got done in a jiffy. Then began the boring task of copying music files from desktop hdd to portable hdd which took around six hours. Reconnected portable hdd to Boss and Voilà... we're back to good ol' times
View attachment 90364ill
So obviously it was about the NTFS vs exFAT file system which caused these hdd access errors. The conundrum still remains on how all of a sudden read access was denied on NTFS when it was working flawlessly all these years. My hunch is that the MoOde OS probably got autoupdated during a listening session unbeknownst to me and the update caused this irreversible problem on NTFS.

That's why asked you in my first reply if the filesystem is NTFS or not? fat32 and exfat doesn't have concept of security or permissions. Those are legacy filesytems from the days when Bill tdidn't believe in security of user data. Also fat32, exfat is faster than NTFS. If you ever use NTFS then grant read permission on everyone to all folders on the drive