Samsung 64F8500 Plasma Discussion Thread

[sunilkm]

Congratulations !!!

Just got my TV delivered finally. Manufacturing date is Nov 2013.








Will call Samsung guys for installation once my tv unit is ready.

 

[Dirac]

Just got my TV delivered finally. Manufacturing date is Nov 2013.








Will call Samsung guys for installation once my tv unit is ready.

Hearty congratulations dude..

 

[just4kix]

Heartiest congratulations.

 

[madbullram]

Congrats Dushie. Hope this a start of a wonderful plasma journey

 

[anubisX]

Hey man, you got it finally. Congrats and thanks for the photos. Hope, you'll post more of them

 

[Dushie]

Hey man, you got it finally. Congrats and thanks for the photos. Hope, you'll post more of them

Thanks everyone for the wishes. Yes would post more but it would take some time, as the tv unit to keep this on is undergoing some work. Should get ready by the weekend then would call the Samsung folks for installation.

Also bought a Bluray Player from Sony Canada BDP-S5100 for $121, a friend will be carrying it for me in January first week once he heads home.

Also looking for a 6 feet 3D 1.4 HDMI cable with ARC, if anyone has picked from ebay due share the details as there are plenty of seller there.

 

[anubisX]

Damn !! If I had a friend coming, I would've bought something

 

[bigron]

Congratulations ! Its a great set , tons of features , imposing size and pristine picture quality.

 

[Dushie]

Diverting from the topic ,Got a 10% of ebay coupon for Citibank and ordered a set of these. For the Bluray Player and the WDTV live. Just wanted to check if they are good and would do 3D.

http://www.ebay.in/itm/321224910315...X:IT&_trksid=p3984.m1438.l2649#ht_2763wt_1111

Also i need to pick up a Co-ax should i go for Bandridge again :

Bandridge Digital Coaxial Stereo Audio Cable 1 X RCA 2 Meter VAL4802 | eBay

or go for this oxygen free cable :

Pure Copper Gold Plated Coaxial Dolby Digital SPDIF RCA Male Audio Cable 2m | eBay

Any inputs are welcome.

 

[Dushie]

Last year's E series remote is the right one as it has a 'smart' button. It costs 850 rs as per the svc center guys.

Ravi, it would be great if you can share the part no or model no of the same. As i called up the service center here and they are asking for the same. They did check on AA59-00784C and said that it is not available as it belongs to an imported unit. If anyone else has this remote please share the details.

 

[madbullram]

Dushie: Sony S5100 is a fantastic BDP. I am using it and very impressed with it. if you have friend coming, why not buy cables from monoprice? They are excellent. Band bridge is a decent brand

 

[Dushie]

I agree, Ram, but the guy who is getting the player is already loaded with loads of other stuff, so he does not have baggage space. Citibank has an offer running for 2 days for 10% off on Ebay, plus i saw a good price on the bandridge cables so picked the below up for Rs 540 shipped.

http://www.ebay.in/itm/321224910315...X:IT&_trksid=p3984.m1438.l2649#ht_2763wt_1111

Need to pick up a Co-ax for the S5100 as it does not have the optical out, so should i go for Bandridge again :

Bandridge Digital Coaxial Stereo Audio Cable 1 X RCA 2 Meter VAL4802 | eBay

or go for this oxygen free cable :

Pure Copper Gold Plated Coaxial Dolby Digital SPDIF RCA Male Audio Cable 2m | eBay


Another issue with Canada is Tax. The S5100 cost was 100$, on top of this they charged me 14% HST & 7$ environment handling fees. Which bumped the cost to 121$. Same is costing 90$ in US, but i do not have anyone travelling so bought it from Canada. Don't think this model will ever come to India and here sony is priced very high the S4100 MRP is 13,999 on sony site.

 

[madbullram]

I would prefer bandbridge than an unbranded one. You can also try Mx cables. They are available cheaper in stores

 

[highyoufly]

Have sent a PM, the part number is AA59-00641A

Congratulations and have a great time watching your new TV

Cheers, Ravi

Ravi, it would be great if you can share the part no or model no of the same. As i called up the service center here and they are asking for the same. They did check on AA59-00784C and said that it is not available as it belongs to an imported unit. If anyone else has this remote please share the details.

 

[Dushie]

Have sent a PM, the part number is AA59-00641A

Congratulations and have a great time watching your new TV

Cheers, Ravi

Thanks, let me check with the service center to see if they have it in stock and if the pricing is around Rs 800. How is your experience with the touch remote, heard battery life is poor, is it easy to navigate using the same. I read in some forums that you can also use logitech K400 keyboard and mouse with the tv.

 

[highyoufly]

The touch remote is excellent, even elders in family can easily operate it. In fact I would prefer the touch remote over the normal remote. The batteries are still alive and even if they die fast, they are worth replacing for the added convenience on the touch remote.

Cheers, Ravi

Thanks, let me check with the service center to see if they have it in stock and if the pricing is around Rs 800. How is your experience with the touch remote, heard battery life is poor, is it easy to navigate using the same. I read in some forums that you can also use logitech K400 keyboard and mouse with the tv.

 

[Dushie]

Well after digging and calling and talking to various folks in Samsung and the extended warranty team below are the findings : -

1. Maximum warranty one can go for is 1 + 3 = 4 Years Total
2. Charges for 1 year extension Rs 5000 + vat & service tax
3. Charges for 2 year extension Rs 8400 + vat & service tax
4. Charges for 3 year extension Rs 12,600 + vat & service tax

Whats covered : All electrical parts, panel, pcb, smps etc

Not covered stand , wall mount, front and rear cover, wireless charger and dongle cables , user damage, misuse etc.

Post getting all this i asked the question i was looking an answer for ? What happens if under extended warranty tv goes faulty and part is not available. Spoke to lot of people yet no one was able to answer the same.

Finally i spoke to Srinivasan from ITEL services who manages the extended warranty. He went through the entire extended warranty document reading the terms and condition. Reading every clause one by one. Finally somewhere near the end he reads :

In case Samsung is unable to repair the TV and fix the faulty part. The refund would be issued to customer based on the depreciation rate prevalent at that time.

I told him the current depreciation rate is >1 year 16%,> 2 year 33%, > 3 years 49%. He said yes , but what depreciation will be given at that time he does not know.

I told him Samsung just bought back my under 3 year old OOW plasma last month as they did not have the part and it was OOW and i got 33% depreciation on invoice.

So this means that even if you have extended warranty and they are not able to replace the part the depreciation will come into picture and is very much there. The only advantage of extended warranty is that just in case post 1 year any issue comes up they will service it for free and change the part if available.He also did say that they would keep stock and spares for extended warranty products and worse case will try to source them globally if required.

If not the depreciation will come into play which i am well aware of now. So considering that extended warranty cost is not even 10% of the TV he said you should go for it as it would come in handy in long term.

So i rest my case, personally i would go for the same to have a peaceful sleep at night for the next 4 years. If some issue does happen i know most of the folks in Samsung to trigger to get the job done.

 

[Dushie]

Got the TV set up, first stage and checked the details. Captured a screen shot.Post usage for some time it said 30 minutes. So i got a brand new factory packed box and as it said Nov 2013 manufacturing guess, it was true. Attaching a screenshot.

[/IMG]

Don't get worried with the lines in the pic, its due to the refresh rate, and my phone camera. The screen is as white and glowing as it can be without any lines.

Now coming to an issue which i am facing, in my previous plasma post putting US DNS i was having the netflix app and it used to work great. I used it alot. In the current on the installation guy without asking me connected the lan cable and set it up for India . Now i am unable to get the netflix app. I tried resetting the smarthub, also changed region setting to America in the TV setup options yet no go. I am unable to get the netflix app. Is anyone using the same with netflix and any suggestions what to do.

One option is to do a factory reset post which i feel i can set it up as a US tv and netflix app should come. If there is any other way to get the same do share. I was not to keen on doing a factory reset as i would need to do all PQ and network settings again. As i have added manual entries.

Also please share the settings you are using in the first 100 hours for the movie mode, I have just put the contrast to 50 and brightens to 40, cell light is 7 and disabled the judder control. If someone can share the tried and tested settings for the first 100 - 150 hours of use , please share and i would make changes accordingly.

 

[shaiju_o_thomas]

You can bump the contrast to 75 and brightness to 49 (at 40 you are losing almost all shadow details). Cell light is based on your preference. You can bump it a bit for day time viewing.

Run the scrolling screen for 15 minutes if you watch a channel for more than an hour at stretch. Switch channels during breaks. You can watch letter boxed BDs too. You've owned a plasma and surely you know the drill. Enjoy the fantastic pictures.

 

[shaiju_o_thomas]

I never went below contrast 80, brightness 49 and cell light 12 during the first 50 hours. Switch off all fancy processing. Set Black Optimizer to Dark room.