Sony BDP-S370 - older audio formats not supported

[Tal]

Hi everyone, I am a complete beginner in using Blu-ray, so bear with me if this is a silly question.

I live in China, recently I bought a Sony Blu-ray BDP-S370.

I'm very happy with it, I especially like being able to play files off a USB stick.

Sometimes though I get a message that the audio format of a file is not supported, it's usually slightly older files.

Is there a way to fix this? Like adding something to the firmware, or updating the firmware? I have no idea how to do this.

Sometimes a file will play, but if I try to fast forward it will lock and crash. Can this be fixed by updating firmware or whatever?

I'd appreciate any insights.

 

[Raghuhifi]

Need more information about the file's format and the codecs of the file.

 

[deba]

Sony BDP S370 is a nice player but doesnt support NTFS and thats a big drawback......what file format are you trying to play ?

 

[buxx]

you can try updating to the latest firmware, but that will not help much..
The Firmware updates have been basically bug fixes mostly..

 

[Tal]

Sorry, not sure about the file format. It's an avi I'm sure, but I guess that's not much help. How to find that out?