Cap'n - was this the sequence of events for your toroid:
- You ordered a toroid from Miracle, paid for it and were waiting for delivery
- Anurag pointed out that you had budgeted too less for the toroid
- You rechecked and found that you had ordered a 40VA toroid and paid Rs.708 for it instead of ordering a 400VA toroid which costs Rs.3689
- Miracle calls you up to inform you that your toroid is ready and asks for payment again
- You wonder why they executed the order because you had not confirmed the order
- Now, here is the hazy part [for me] - You pay them again?
Hi Keith
Thank you for taking the pain to go through my travails. The sequence of events are as below: -
- I order a toroid from Miracle, pay for it and wait for delivery
- Anurag points out that I had budgeted too less for the toroid.
- I recheck and find that I had ordered a 40VA toroid and paid Rs.708 for it instead of ordering a 400VA toroid, which costs Rs.3689.
- I call up Miracle about the mistake and they ask me to send written request seeking the cost of 400VA Toroid.
- Based on my request, they send me a Proforma Invoice for Rs. 2981 which is the difference amount for the 400VA toroidal (Rs.3689) less Rs. 708 that I have already paid.
- I say, oops thats messing up my budget and say I'll get back but didn't as I could not find any other supplier at the target cost.
- Miracle calls me up to inform that the toroid is ready and asks for balance payment.
- I wonder why they executed the order because I had not confirmed the order.
- I argue with them and they admit their mistake but nevertheless request me to pay them the balance (Rs 2981) and take delivery as the item is already manufactured.
- I can't stretch things too much as my Rs. 708/- is held up with them.
- I say, look it is way beyond my budget and then we hit upon a formula to save some money. (Can't reveal in public)
- I pay up the (reduced) balance amount.
Hope this clears up the haze.
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