why so much hue & cry now?..u should do ur homework b4 buying anything(particularly Plasma tv) online...as everybody correctly having the knowledge knows that Plasma tv's r much more fragile & prone to damage in transit & particularly if that transit has been done/handled most roughly by the courier guys....if u pin these courier guys down & can make them accountable(alongwith with the tv dealer) for the transit damage of a costly item it would be best!....i dont know what sort of modalities were worked out at the last stages prior purchase with the dealer or samsung & if there is feasibility of replacement in such circumstances,it's all in the best knowledge of how well & good prankey can sort it out..so,i believe,there's very GOOD chances that the tv would soon be replaced!
Also,for all those on look out after this Tv & continuously following this thread,let me re-confirm you,...that,there is Nothing wrong with samsung or for the matter.this tv the 51d550.Every other goods(including plasma tvs) can conk off at any time & more so if they r mishandled badly in transport..particularly if the consignment involves glass & the plasma tv do have glass!But to allay all meaningless fears from mind & take some common sense,do understand that these plasma tv's are never built at ur hometown but r rather transported/imported from elsewhere/foreign land & probably have travelled half the globe & survived well b4 u get them at ur home....it's Only the last mile that mainly accounts for what u receive.However there is No Safety against Deliberate Mishandling by the couriers!.......anyway..who were the couriers here?